Updated September 18, 2020

Trauma Informed Oregon (TIO) respects the privacy of the visitors and users of this website. We want you to understand the types of information we collect and what we do with that information.

This Privacy Policy is the overall Agreement between you and TIO. TIO uses WordPress, various WordPress plugins, Knack, and Mailchimp as a part of the website. TIO is not responsible for those third parties’ terms of use, privacy policies and/or practices. WordPress’ privacy policy is available here: https://wordpress.org/about/privacy/

If you are visiting TIO from outside of the United States, please be advised that your information will be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using TIO, you consent to the transfer of your information to our facilities.

Who are we?

Trauma Informed Oregon (TIO) is a collaboration of university, public and private partners, individuals with lived experience, youth and family members that are committed to creating and sustaining a trauma informed system of care in Oregon. TIO is a project of the Regional Research Institute for Human Services as Portland State University. In this policy “TIO”, “we”, “us”, or “our” refers to TIO as a project of the Regional Research Institute for Human Services at Portland State University.

How to get in touch with us

We know that you may have additional questions regarding the privacy of your information when you access TIO. Please feel free to contact us at 503-725-9618 or info@traumainformedoregon.org. You may also contact us at any time to:

  • Request access to information that TIO has about you
  • Correct any information that TIO has about you
  • Delete information that TIO has about you

Children

TIO does not knowingly collect personal information (defined under the Children’s Online Privacy Protection Act or COPPA) from children under the age of 13. TIO requests that children under the age of 13 not submit any personal information in public spaces such as comments on the blog or posts in the forum. TIO does not knowingly use or distribute personal information regarding children. If TIO obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted.

Your rights

You have the right to request access to the information we have about you at any time. You can do this by contacting us at info@traumainformedoregon.org or calling us at 503-725-9618.

You have a right to be forgotten and have all of your data deleted permanently from the website and newsletter. If you would like to have your information deleted contact us at info@traumainformedoregon.org or call us at 503-725-9618. Keep in mind that this does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to correct any information we have about you. If you would like to add or correct your information, for example, your information on the Trainer Database, contact us at info@traumainformedoregon.org or call us at 503-725-9618.

What personal data we collect and why we collect it

We obtain information about you from the following places:

  • TIO website
  • Emails to info@traumainformedoregon.org
  • Emails to modules@traumainformedoregon.org
  • TIO Talk, our email newsletter
  • Registration for TIO Trainings through Eventbrite

All of the information collected is used to provide the resources we have available on the website, in the TIO Talk email newsletter, and at trainings. Below is a more detailed list of places on the TIO website that we collect your information, why we collect it, where it’s sent and stored, and how long the information is retained. In general if you would like any or all of your information removed or corrected send us an email at info@traumainformedoregon.org or call us 503-725-9618.

Contact forms
We want to be available to you at all times so we have a contact form on the Contact page of the site where users can submit questions to us. All data submitted through the contact form on the site are emailed to info@traumainformedoregon.org over a secure network. Only TIO staff have access to these emails. Submitted information is stored indefinitely on the info@traumainformedoregon.org email account but can be deleted by emailing us at info@traumainformedoregon.org.

Blog comments
When visitors leave comments on the site we collect a user’s name, email, and any information submitted in the comment form. The user’s name and comment are publicly displayed on the site. We also collect the visitor’s IP address and browser user agent string to help with spam detection.

If you leave a comment on the site, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile. By logging in each user can see, edit, or delete their personal information at any time (keep in mind that it is not possible to change your username after you have registered). If you need help deleting a comment or your user profile on the site email us at info@traumainformedoregon.org.

The comment system on our site is supported by Gravatar and as a result an anonymized string created from a user’s email address (also called a hash) may be provided to Gravatar to see if the user has a Gravatar profile. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your Gravatar profile picture is visible to the public in the context of your comment.

Email newsletter subscribe form
We use Sendinblue to send out our bi-monthy email newsletter, the Trauma Informed Oregon Talk. This newsletter is managed and sent out using Sendinblue. When you subscribe to the newsletter we collect your name and email and retain it as long as you are subscribed. Users can unsubscribe at any time by clicking the “Unsubscribe” link in the footer of each newsletter. Sendinblue’s privacy policy is available here: https://www.sendinblue.com/legal/privacypolicy/.

Discussion Forum
To help people interested in trauma informed care across Oregon connect and share resources, we have a Discussion Forum on the TIO site. To prevent spam we require that all users register before being able to post to the Discussion Forum. When you register to join the TIO Discussion Forum we collect a username, first name, and email address from you. We also collect your IP address to help with spam detection. This data along with the submitted user information is stored indefinitely but can be exported and removed upon request by emailing info@traumainformedoregon.org. When users post anything to the Discussion Forum their name and any information submitted as a topic or reply is displayed publicly. A user may delete their profile and any content they’ve posted at any time by logging in to the Discussion Forum and going to their profile. If you would like to be removed from the Discussion Forum at any time email us at info@traumainformedoregon.org. Note that if you upload images to the Discussion Forum, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Trainer Database
To help you find trainers specializing in trauma informed care around Oregon, we have the Trainer Database on the TIO website. To be displayed in the Trainer Database we collect your name, email, city, and information about the trainings you want to have included in the database. All submitted data is retained indefinitely but can be exported and removed by emailing info@traumainformedoregon.org. You can login to your account on the Trainer Database to update your information, but you do need to email us in order to delete your profile and all submitted information. We use Knack to host the Trainer Database, their privacy policy is available here: https://www.knack.com/privacy

Training Modules
So that you can be in touch with us about our Training Modules we have a specific modules@traumainformedoregon.org email account. Only TIO staff have access to this email account. Submitted information is stored indefinitely on the modules@traumainformedoregon.org email account but can be deleted by emailing us at modules@traumainformedoregon.org.

We also have quizzes as a part of the Training Modules so that users can test their knowledge before filling out the Completion Certificate. If you enter your email address at the top of the interactive quiz these results are emailed securely to you. In order to distinguish individual users, your IP address is collected and stored with the responses you submit to the quiz. These results are occasionally used for analytic purposes so that we can continue to improve the Training Modules. When this data is collected it is separated from the user’s name and email address and only collected in aggregate. Your email address and quiz results are stored indefinitely on the backend of the site so that we can re-send the results to you if you need them. This information can be deleted at any time by emailing us at modules@traumainformedoregon.org.

We have a feedback survey at the end of the Training Modules so that we can continue to improve this service. The feedback is sent securely to modules@traumainformedoregon.org. Only TIO staff have access to this email account. Submitted information is stored indefinitely on the modules@traumainformedoregon.org email account but can be deleted by emailing us at modules@traumainformedoregon.org.

Training the Trainer Application

To select individuals for TIO’s occasional Train the Trainer cohorts we request that users fill out an application on the TIO website. The information included in the application is sent to the modules@traumainformedoregon.org email address. Only TIO staff and consultants have access to this email account and see the contents of the application. Submitted information is stored indefinitely on the modules@traumainformedoregon.org email account but can be deleted by emailing us at modules@traumainformedoregon.org.

Eventbrite
To help plan in-person trainings, TIO uses Eventbrite. When you register for a TIO event using Eventbrite we collect your first name, last name, email address, job title, and organization. This is so that we can be in touch with you about the event via email, and make nametags for the event. This information is stored indefinitely but can deleted by emailing info@traumainformedoregon.org. Be aware that when you register for a TIO event on Eventbrite you are doing this on the Eventbrite website and have left the TIO website. This means that the information you are submitting is also stored by Eventbrite. Be sure to review Eventbrite’s privacy policy here: https://www.eventbrite.com/privacypolicy/

Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites such as YouTube behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Use of cookies

Like many websites, this website uses cookies. ‘Cookies’ are small pieces of data sent from a website that you visit and stored on your computer by your web browser while you browse the Internet. Cookies help users have a better web browsing experience by, for example, saving your login information. It is possible to switch off cookies by setting your browser preferences. Below is a list of the cookies we use on the TIO website.

Analytics
Like many other websites, we use Google Analytics cookies to track user interaction with the site. We collect information about which pages are most frequently visited, by which types of users and from which places, however, this information will not identify you personally. We gather this information so that we can continue to improve the TIO website and provide tools and resources that are useful and popular. You can view Google Analytics’ privacy policy here: https://support.google.com/analytics/answer/6004245?hl=en

Blog Comments
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to the site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Discussion Forum
If you edit or post something on the Discussion Forum, a cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the post you just created or edited. It expires after 1 day.

To help track forum use a cookie will be saved to your browser when you login to the Discussion Forum. This cookie tracks the time of your last activity in the forums and only stores a timestamp. Expiration time for this cookie is 1 year. No personal information is stored with this cookie.

Another cookie tracks current session activity, and stores only a timestamp. Expiration time for this cookie is 60 minutes.

Another cookie counts the number of online users and no personal information is stored with this cookie. Expiration time for this cookie is 180 seconds.

Links

The TIO website contains links to other sites. TIO is not responsible for the privacy policies of websites and services to which TIO links, or of which TIO are a part. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. Our privacy policy only governs information collected through TIO.

How we protect your data

Data breaches
Because TIO is a part of the Regional Research Institute for Human Services at Portland State University, in the event of a data breach TIO will reach out to Portland State University’s Chief Information Security Officer. We will also be in touch with our legal team and will reach out to users within 72 hours of becoming aware of a data breach.

Security
TIO takes commercially reasonable security measures to help ensure data privacy and security including various hardware and software methodologies and internal reviews. To provide extra security we use Secure Socket Layers (SSL), the industry standard for protecting private information sent over the Internet. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and TIO or any information provided to us in connection with TIO will be free from unauthorized access by third parties. Visitors to TIO use it at their own risk. TIO cannot guarantee the security of any information that is disclosed online. In light of the above and because of the complex and constantly changing nature of our business, and the security risks associated with using the Internet, TIO does not guarantee error-free performance under this Privacy Policy. To the extent permissible under law, TIO shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.

We use the Sucuri WP plugin as a security monitoring and auditing plugin to create a log of data about the ways that our web site is used by those who have login access to it. This information is collected and retained by the web site administrator for security and auditing purposes.

The plugin logs a timestamped record of when a logged-in user takes the following actions:

  • Logs in and out;
  • Creates, deletes or modifies or views a post (be it a page, post or a post with a custom type);
  • Creates, deletes or modifies tags;
  • Creates, modifies, deletes, or approves comments;
  • Creates, modifies or deletes widgets and menus;
  • Creates, modifies (this including changing the password), deletes a user or views another users’ profile;
  • Installs, activates, deactivates, or uninstalls a theme or plugin;
  • Changes system settings such as reading, general, or permalinks;
  • Takes actions on a bbPress forum such as creating a new forum, deleting entries, changing forum settings, etc;

The timestamped record includes the following information:

  • The user’s login name
  • The user’s actual name as entered when their account was set up
  • The user’s WordPress role (Author, editor, etc)
  • The IP address from which the user accessed the site
  • The time and date of each action detailed above while the user was logged in.

The data captured by the Sucuri WP plugin is stored by the web site administrator for twelve months solely for security and auditing purposes.

Information captured by the Sucuri WP plugin is accessed only by TIO and is stored in the backend of the website on the website’s database. Information captured by the Sucuri WP plugin is not shared with third parties except in the case of law enforcement requests.

Changes to this privacy policy

This Privacy Policy is effective as of the last updated date and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the TIO website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Do you have questions?

We know that you may have additional questions regarding the privacy of your information when you access TIO. Please feel free to contact us at 503-725-9618 or info@traumainformedoregon.org.