Privacy Policy

Home/Privacy Policy

Trauma Informed Oregon (TIO) respects the privacy of the visitors and members to this website. We want you to understand the types of information we collect and what we do with that information.

This Privacy Policy is the overall Agreement between you and TIO. TIO uses WordPress, various WordPress plugins and Mailchimp as a part of the website. TIO is not responsible for those third parties’ terms of use, privacy policies and/or practices.


TIO does not knowingly collect personal information (defined under the Children’s Online Privacy Protection Act or COPPA) from children under the age of 13. TIO requests that children under the age of 13 not submit any personal information in public spaces such as comments on the blog or posts in the forum. TIO does not knowingly use or distribute personal information regarding children. If TIO obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted.

Information We Collect

When you use the TIO website, including the Trainer Database, forum and e-mail newsletter, we may collect the following types of information:

Information you provide – You may be asked to provide Personally Identifiable Information (PII) in order to add yourself to the Trainer Database, register for the forum, subscribe to the e-mail newsletter and/or obtain support from TIO. This information may include your name, e-mail address, website URL and/or phone number. 

*TIO cookies – When you visit TIO, we send a small file to your computer that uniquely identifies your browser. This file is called a cookie. We use cookies to improve the quality of TIO by storing your preferences to share visitor trends about how people use TIO. Your browser is probably set up by default to accept cookies, including TIO cookies, but you can reset your browser to refuse all cookies or to alert you when a cookie is being sent to your computer. You should be aware, however, that some of TIO’s features may not function properly if you disable cookies on your computer. We do not link the information we store in cookies to any PII you submit while on TIO.

* Log information – When you visit and use TIO, our servers automatically record information that your computer’s browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your computer’s browser.

Member communications – When you send an e-mail to TIO, we may retain those communications in order to process your inquiries, respond to your requests and improve the network. Remember that anything posted to a public area of TIO, such as the Trainer Database or comments on a blog post, can be accessed by the public, and can be used by those people to send you unsolicited communications.


The TIO website contains links to other sites. TIO is not responsible for the privacy policies of websites and services to which TIO links, or of which TIO are a part. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. Our privacy policy only governs information collected through TIO

It’s Your Information, You Own It

You own your PII, and we own what you decide to share with us. If you’d like us to destroy this PII, we will remove your user account at any time if you request it by sending a message to us at We’ll do our best to remove any PII that is personally attributable to you within 10 days.

Members may modify or remove any of their PII at any time through their user account settings. If you’re unsure how to access your account send us an e-mail at

Ways We Use Information

We collect PII to authenticate people signing up for the Trainer Database, the forum and the e-mail newsletter. You can decline to submit PII, in which case TIO may not be able to provide certain services to you. By voluntarily providing us with PII, you are consenting to our use of it in accordance with this Privacy Policy. If you provide PII to TIO, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers of TIO and any authorized third parties referred to herein located in the United States. If you post a comment to the blog, post in the forum or add yourself to the Trainer Database on the TIO website, you should be aware that any PII you submit there can be read, collected or used by anyone viewing the TIO website and could be used to send you unsolicited messages. We are not responsible for the PII you choose to submit in these spaces.

We hold the PII we collect from you and other visitors in aggregate form – similar to a counter – to compare website activity information about all of TIO visitors collectively. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of TIO visitors who searched for a particular term, for example.

In addition to the above, TIO will process your PII for the following purposes:

  • Providing the TIO website to you, including the display of customized content.* Auditing, research and analysis in order to maintain, protect and improve TIO.
  • Ensuring the technical functioning of our network.
  • Developing new services.

Furthermore, TIO may use your PII without your prior consent when we have a good faith belief that access, use, preservation or disclosure of such PII is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) detect, prevent or otherwise address fraud, security or technical issues or (c) protect against imminent harm to the rights, property or safety of TIO, its visitors or the public as required or permitted by law. From time to time, we may supplement PII collected on TIO with information collected by third parties.

If we propose to use your PII for any purposes other than those described in this Policy, we will offer you an effective way to opt out of the use of your PII for those other purposes. We will not collect or use PII for purposes other than those described in this Policy unless we have obtained your prior consent.

Profile information in the TIO forum and the Trainer Database are displayed to people in order to facilitate interaction. E-mail addresses are used for the purposes of inviting new people to join the TIO forum, and to send notifications related to TIO. With the exception of inviting people to join the forum or e-mail newsletter, a user’s e-mail address is not shared or displayed to people. Users on the forum communicate on TIO with each other through TIO, without disclosing their e-mail addresses. To facilitate searching for and finding other users and acquaintances on the forum, TIO allows visitors to search for other users using a series of criteria, such as name or username.

We may also use a Member’s e-mail address to send updates, a newsletter or news regarding the TIO website.

If you are visiting TIO from outside of the United States, please be advised that your information will be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using TIO, you consent to the transfer of your information to our facilities.


TIO takes commercially reasonable security measures to help ensure data privacy and security including various hardware and software methodologies and internal reviews. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and TIO or any information provided to us in connection with TIO will be free from unauthorized access by third parties. Visitors to TIO use it at their own risk. TIO cannot guarantee the security of any information that is disclosed online. In light of the above and because of the complex and constantly changing nature of our business, and the security risks associated with using the Internet, TIO does not guarantee error-free performance under this Privacy Policy. To the extent permissible under law, TIO shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.

Changes to This Privacy Policy

TIO reserves the rights to modify its Privacy Policy at any time and will notify you by posting an amendment to the Privacy Policy on this page. Such modifications will become effective on the day they are posted. TIO encourages you to frequently review the Privacy Policy for any modifications.

Do You Have Questions?

We know that you may have additional questions regarding the privacy of your information when you access TIO. Please feel free to contact us at 503-725-9618 or