Adopt Policy & Practice

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As agencies identify, prioritize, and pilot trauma informed changes to policy and practice, it is important to adopt the changes that make a difference. Whether these are micro level changes that involve individual practice or meso and macro level changes that target policy and practice of an organization or community, it’s important to build support. It’s not uncommon for change to be met with resistance, however, the following considerations can help ensure TIC changes are adopted and sustained.

Download Considerations Page


  • Promote change
    • Have a kick-off for big changes.
    • Introduce smaller changes in all-staff meetings, or newsletters.
    • Keep all staff in the loop (even those not directly affected) as this will promote trust and buy-in.
      • Be transparent about who is involved in the change, how they will be affected, and the timeline for adoption.
  • Be trauma informed when changes warrant staff training and skill building
    • Balance new training with current workload and staffing levels.
    • Allocate resources to ensure change is sustained.
  • Be bold – but know when to cut bait and run
    • Courage is needed in both your commitment to try things out and your commitment to stop doing what isn’t working.
      • Continuing ineffective or costly change efforts erodes staff trust and commitment, defeating the purpose of TIC.
      • When a change has been abandoned, be transparent and explain the “why” to staff and others.



Agencywide Communication Considerations Page

Ongoing Education & Training Considerations Page

Implement & Monitor Considerations Page

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Explore: Ongoing Education & Training