Phase 1: Trauma Aware

This is the first developmental phase on the journey toward being trauma informed. Organizational staff and leadership are aware of the prevalence of trauma among those using services as well as the workforce. They are able to explain and advocate for trauma informed care.

Recognition and Awareness

Trauma is prevalent among service recipients and those providing services. Past and present trauma can affect an individual’s ability and willingness to engage in services. For many, the service system can be re-traumatizing. Recognizing and being aware of these challenges is the first step toward trauma informed care.