Trauma is prevalent among social service recipients and those providing services. This can affect individuals’ ability and willingness to engage with programs either as a service recipient or as part of the workforce. Further, the service setting has often been a source for re-traumatization. This awareness or trauma sensitivity is an important first step in becoming trauma informed. Following are considerations about increasing awareness about this issue.
- Understanding that services can be re-traumatizing for both the service recipient and the workforce is central to trauma informed care.
- Organizations learn to recognize when and how services are activating.
- Understanding the prevalence of trauma within the population served by your agency builds awareness and is an important component of trauma informed care.
- Research and literature is widely available describing the prevalence and impact of trauma across most service sectors. This information increases trauma sensitivity, in general and can be found in a number of sources including the popular media.
- Understanding the prevalence of trauma and work related stress within the workforce is also an important component of trauma informed care.
- A number of instruments are available to measure work related stress, including: burnout, vicarious trauma, and secondary traumatic stress.