Recognition & Awareness

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Trauma is prevalent among social service recipients and those providing services. This can affect individuals’ ability and willingness to engage with programs either as a service recipient or as part of the workforce. Further, the service setting has often been a source for re-traumatization. This awareness or trauma sensitivity is an important first step in becoming trauma informed. Following are considerations about increasing awareness about this issue.

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  • Understanding that services can be re-traumatizing for both the service recipient and the workforce is central to trauma informed care.
    • Organizations learn to recognize when and how services are activating.
  • Understanding the prevalence of trauma within the population served by your agency builds awareness and is an important component of trauma informed care.
    • Research and literature is widely available describing the prevalence and impact of trauma across most service sectors. This information increases trauma sensitivity, in general and can be found in a number of sources including the popular media.
  • Understanding the prevalence of trauma and work related stress within the workforce is also an important component of trauma informed care.
    • A number of instruments are available to measure work related stress, including: burnout, vicarious trauma, and secondary traumatic stress.


What is Trauma Informed Care?

Historical Highlights of Trauma Informed Care

A Trauma Informed Workforce


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