Agency Readiness


Trauma Informed Care (TIC) requires a commitment from agency leaders and staff.  Individuals within the organization must believe trauma informed care is needed, appropriate, and possible given the service setting and circumstances.  Readiness, both in terms of psychological (attitudes, values, and beliefs) and structural factors (skills, knowledge, and infrastructure) is important to consider if TIC is to be embraced and sustained.

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  • When the organization shows readiness:
    • The agency reflects TIC principles in the mission, vision, and strategic plan (or plans to).
    • The agency has resources available to support trauma informed efforts.
    • The agency supports continuing education and training.
      • The workforce has the skills, capacity, and knowledge necessary to practice trauma informed care.
  • When the workforce (individuals) shows readiness:
    • The staff believe TIC is needed in their agency.
    • The staff believe they, individually, have the capability and capacity to practice TIC.
    • The staff believe the agency will support a culture of TIC.
    • The staff believe TIC will benefit everyone involved with the agency.
  • Readiness can be created through:
    • Education and training.
    • TIC examples.
    • TIC implementation efforts (e.g. seeing TIC in action can promote the beliefs and structural factors outlined above).
  • Instruments are available to measure organizational readiness for change:
    • Consider using a readiness measure to indicate progress toward implementing change during the adoption, implementation, and monitoring phases.


Standards of Practice – Agency Commitment and Endorsement

Dealing with Resistance to Trauma Informed Care – Laura Porter


Next Step: Process & Infrastructure